FAQ-Ningbo Betterbell Telecommunication Equipment Co., Ltd.

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We’re a reliable partner that shapes our expertise into success for your project.

What is the minimum order quantity?

Minimum order quantity is 500 units.

What is your delivery time?

The fastest delivery time is 1 week, other delivery times depend on the specific product.

What are your payment terms?

We require full prepayment.

Are you a factory or a trading company?

We are a factory, located in Ningbo, Zhejiang, China.

How do you ensure the quality of your products?

We perform full quality checks (QC) to ensure every product meets strict standards.

Do you offer customization services? Do you support OEM and ODM?

Yes, we offer full customization services, and support both OEM and ODM.

What is the warranty period and after-sales service?

If there are quality issues, you can report them for further resolution. We offer professional after-sales service.

Can I order samples?

Yes, we offer samples, with 5 pieces per set.

What is the sample cost, and is it refundable after mass production?

Sample cost varies by product and is refundable after mass production. Please confirm before placing an order.

What information do I need to provide to get an accurate quote?

Please contact customer service or sales, and we will provide a quote based on your needs.

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